2-1-1 in the News

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News Across North Carolina

Visit this section of the NC 2-1-1 website to see the latest 2-1-1 news and announcements.

07/14/15: Polk Fit, Fresh and Friendly: 2-1-1 Helpline: One local man's story.

08/26/2014:  Halifax County launches NC 2-1-1 

NC 211 is a free local service that links people to health and human services in the community. NC 211 call center specialists can make finding answers to health and human services questions easier. Call 2-1-1 or simply go online to www.nc211.org. You can even search for services near you using a 211 smartphone app.

 East Carolina Behavioral Health Launches NC2-1-1

On Monday, February 3, 2014, East Carolina Behavioral Health (ECBH) is initiating a regional campaign to kickoff NC 2-1-1 in 17 counties of its 19-county service area. It will be at the Beaufort County Board of Commissioners’ meeting at 5:00 pm, Administrative Building, 121 West 3rd

Street, room 111, in Washington, NC. ECBH is partnering with United Way of North Carolina to manage the database information.


11/01/2013: New NC 211 Android App connects people to help when they need it most

Help starts with NC 211.  Now, visiting the Google Play store and downloading the new NC 211 app is the first step to finding help for people. Also, you can still download the iPhone app from iTunes.
Download the new app to:

• Search a broad list of human services in your community and across NC
• Find the programs closest to you
• Create a list of resources you use often
• Text or email resources you find useful to your friends and family
• And much more

08/08/2013: 2-1-1 Launches in Polk County

"Polk Fit, Fresh and Friendly, along with a number of other social service providers have worked for close to a year to lay the groundwork to bring this vital resource to the community." 

05/30/2013: 2-1-1 Makes a Difference in Ashe County

Where do people turn during a mental health crisis, or for information about human service agencies like legal aid or child care?

It’s easy. Just dial 2-1-1.

03/12/2013: United Way of Rutherford County Launches 2-1-1 Service

“This is a red letter day in Rutherford County,” Faye Hassell, executive director of United Way said in rolling out the new non-emergency help line.

12/01/2012: 2-1-1 to be launched for Rutherford County in March

The universal telephone number to call for assistance in finding valuable resources — "2-1-1" — is expected to be launched in Rutherford County in March 2013.

09/18/2012: Mitchell, Yancey counties to get 2-1-1 service

Amy Sheele, executive director of Graham Children’s Health Services, has been working with Healthy Yancey to get the service up and running. One of the community partnership’s goals is making health information more available for its rural community as access to such information isn’t always as easy as it might seem.

07/04/2012: McDowell has a new place to go for info – Dial 211

If you need to find community resources in McDowell County all you have to do is pick up a phone and dial 2-1-1.

United Way of North Carolina Chooses Ed Kemp Associates to Spread the Word About NC 2-1-1

Ed Kemp Associates (EKA), a premier marketing agency headquartered in High Point, today announced its newest account. The agency will partner with the United Way of North Carolina to create and implement a year-long marketing plan promoting NC 2-1-1, the free, 24/7 phone service that connects North Carolinians with community health and human service resources. Read press release. Read original Blue Cross and Blue Shield of NC Grant Announcement

When life hands you lemons, use your Apple

New iPhone app connects people with community services
Ever wondered who to call for help? It’s a great question considering North Carolina has more than 20,000 nonprofits providing every form of service. Finding help is now easier than ever for iPhone users with the launch of the new NC 2-1-1 iPhone App. Read press release.

$200,000 Grant from Blue Cross and Blue Shield of North Carolina Positions NC 2-1-1 to Expand Services

Today, 80% of North Carolinians can pick up the phone and dial 2-1-1 to get connected to local help, yet much of the eastern portion of the state is without access. A grant received from Blue Cross and Blue Shield of North Carolina will enable NC 2-1-1 to build out its communications infrastructure and its health and human services database to include all 100 counties, making it simple to turn on local access in times of disaster and simplifying service expansion in the 40 counties currently without 2-1-1 access. Read press release.

2-1-1 Expanding its reach; Greensboro News and Record November 2010

Need Help, Dial 2-1-1:- High Point Enterprise November 2010

NC AA Report Cover resized

North Carolina Assets Alliance Report Executive Summary: The Prosperity Grid for NC -- Connecting Households and Communities to Prosperity

Help now just a phone call away for Rowan County Residents
The Salisbury Post, March 1, 2006

Rowan County United Way connects agencies, those in need
The Salisbury Post, February 9, 2006

Hotline for Social Services is Expanding
The Raleigh News & Observer, August 26, 2005

United Way to Merge Call Centers
The Greensboro News & Record, August 26, 2005

Merged 211 Covers Triangle and Triad
The Durham Herald-Sun, August 25, 2005


News Across the Nation

After Hurricanes, Growing Support for 211 Call Service
The New York Times, November 20, 2005


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